Strategic Silence: Why It Fails in Times of Change

This article explores why strategic silence fails, how communication shapes perception during change, and how organisations can navigate change without losing trust along the way.

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Written by Kenny Olaitan

Many organisations believe that staying quiet during periods of change is the safer choice. The problem is that when companies stay silent during layoffs, restructures, or other major transitions, they often lose control of the narrative.

In moments of uncertainty, people need clear and honest communication. When organisations fail to provide it, they leave room for rumours, confusion, and mistrust to grow.

Our latest Team Talk newsletter explores why silence often backfires during organisational change, how poor communication can damage trust and reputation, and how to navigate difficult moments with clarity, transparency, and empathy.

Click below to read it on LinkedIn.